I am currently a Technical Product Support Specialist for Full Swing Golf Systems. 

Here's a short summary of what that entails:
• Provide Tier 1 remote technical support for Full Swing Golf simulators in both high-end residential and commercial environments. 

• Troubleshot a variety of software, licensing, network,  account, and hardware issues to restore functionality for clients. 

• Collaborate with team members to enhance support processes and improve overall customer satisfaction. 

As listed in my project page, I was a Cybersecurity Research Intern for the National Lab for a little over 3 months. This position gave me a lot of experience, including manipulating sensitive and propriety data, dealing with the stress of going live, and being directly responsible for mission-critical parts of the portal for the Liberty Eclipse Project.

At the Country Club of Colorado, I was a desk attendant for their fitness and aquatic facilities. Most of my duties revolved around customer service. However, as I became more trusted, I also became a trainer of new staff and an unofficial supervisor. When the club switched its PoS system, I became beneficial in its setup and usability. I helped set up the back end and UI to match what was wanted by my supervisors, and they still use my design today.

I was a stocking associate at Walmart for about a year. My responsibilities included: hauling freight, organizing freight, stocking freight, and customer service. I was highly regarded by my supervisors, and was known to be tremendously  efficient and reliant. I often volunteered for hard projects, and had a great relationship with the staff.